Global Customer Success & Quotes Specialist

Natoli Engineering Company, Inc.; Saint Charles (MO); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Natoli Engineering Company, Inc. is seeking a detail-oriented Customer Relations Specialist in Saint Charles, MO.

You will build relationships with domestic and international accounts, communicate order updates with customers, reps, distributors, and production managers, and process quotes and purchase orders. You will review technical drawings, suggest potential products, analyze customer needs with management, and help maintain competitive pricing.

Formación

• Bachelor’s degree is preferred, but combination of education and experience may be considered.
• Experience in an engineering or manufacturing environment preferred.
• Strong computer skills and MS Office proficiency.
• Must communicate effectively with customers, sales representatives, other team members, and distributors while maintaining a positive attitude.

Responsabilidades

• Develop a professional relationship with domestic and international customer accounts.
• Communicate with customers, sales representatives, distributors and production manager with any order updates.
• Process quotations, purchases orders and other related information.
• Review technical drawings, manuals, recommend potential products and services to customers.
• Analyze customers’ needs and collaborate with management to develop customer accounts.
• Enhance the overall customer service experience.
• Internal and external Training for tableting and encapsulation divisions.
• Establish and maintain competitive price structure for tableting and encapsulation divisions.
• Preparing quotes.
• This list is not intended to be all-inclusive. Employees may perform other related duties as assigned.

Conocimientos

Strong communication

MS Office

Technical aptitude

Detail oriented

Customer service

Educación

Bachelor’s degree

Descripción del empleo

Natoli Engineering Company, Inc. is seeking a detail-oriented Customer Relations Specialist in Saint Charles, MO.

You will build relationships with domestic and international accounts, communicate order updates with customers, reps, distributors, and production managers, and process quotes and purchase orders. You will review technical drawings, suggest potential products, analyze customer needs with management, and help maintain competitive pricing.