Global Customer Service & Order Coordinator

Integrated Resources Inc.; City of Corning (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Integrated Resources Inc. is looking for a Customer Service Coordinator in Corning, NY. This role focuses on managing customer orders, ensuring accurate transaction processing, and communicating effectively with various stakeholders. The ideal candidate shows exceptional attention to detail, strong organizational skills, and a commitment to customer satisfaction. Join a dynamic team and contribute to the growth and efficiency of the company's customer operations.

Qualifications

• Must have exceptional attention to detail and effective task prioritization.
• Strong verbal and written communication skills are necessary.
• Team player with problem-solving abilities.

Responsibilities

• Manage domestic and international customers for error-free transactions.
• Respond to customer inquiries within 24 hours.
• Process return material authorizations and generate credits.

Skills

Attention to detail

Task prioritization

Team skills

Verbal communication

Written communication

Organizational skills

Problem-solving

People skills

Tools

Optical Fiber’s PeopleSoft

Excel

Word

PowerPoint

Job description

Integrated Resources Inc. is looking for a Customer Service Coordinator in Corning, NY. This role focuses on managing customer orders, ensuring accurate transaction processing, and communicating effectively with various stakeholders. The ideal candidate shows exceptional attention to detail, strong organizational skills, and a commitment to customer satisfaction. Join a dynamic team and contribute to the growth and efficiency of the company's customer operations.