Customer Service & Order Fulfillment Coordinator

LHH; Batavia Township (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

A staffing agency is seeking a detail-oriented Customer Service Coordinator in Batavia, Ohio. This role involves managing the complete order lifecycle, ensuring timely delivery, and providing exceptional customer support. Candidates should have strong order management experience and demonstrate excellent communication skills. The position requires proficiency in Windows-based systems with a commitment to maintaining high service standards and strong relationships with customers and suppliers.

Qualifications

• Must have order management experience including order entry, tracking, and supplier coordination.
• Customer service experience in a product or distribution environment strongly preferred.
• Ability to calculate margins, discounts, and pricing adjustments.

Responsibilities

• Serve as the primary point of contact for customers to build strong relationships.
• Manage the full order process from entry to delivery.
• Document all order-related details and handle modifications.

Skills

Order management expertise

Customer service

Strong verbal and written communication

Analytical skills

Attention to detail

Education

High school diploma or equivalent

Tools

Windows-based systems

Google Workspace

Job description

A staffing agency is seeking a detail-oriented Customer Service Coordinator in Batavia, Ohio. This role involves managing the complete order lifecycle, ensuring timely delivery, and providing exceptional customer support. Candidates should have strong order management experience and demonstrate excellent communication skills. The position requires proficiency in Windows-based systems with a commitment to maintaining high service standards and strong relationships with customers and suppliers.