Global CRO - AI-Driven Process Transformation

Salesforce; Chicago (IL); On-site; USD 239,000 - 320,000; Full time

Job summary

Salesforce is seeking a dynamic Chief Revenue Officer to lead the global Process Transformation sales organization within the AI Labs portfolio. This executive will own growth strategy, commercial execution, and go-to-market motions across the enterprise, shaping the future of AI-driven business process optimization.

The CRO will engage with C-suite executives, drive revenue growth, expansion, and customer success, and build a high‑performing team across regions while aligning cross‑functional

Qualifications

• 15+ years of enterprise sales leadership experience in AI transformation and/or process optimization.
• Proven ability to lead large global revenue teams and strategic partnerships.
• Strong general management and operational leadership with a metrics-driven approach.

Responsibilities

• Own the revenue strategy for Process Transformation and drive durable growth.
• Shape and execute go-to-market strategy with targeted industry plays.
• Lead evolution of sales motion in the agentic enterprise and harness AI/data/automation.
• Advise CEOs and CIOs, positioning Salesforce’s BPO portfolio as a platform for transformation.
• Drive cross-functional alignment across Solution Engineering, Customer Success, and Channels.
• Own forecasting, pipeline health, and performance management for leadership.
• Build and lead a high-performing organization with accountability and talent retention.
• Translate strategy into clear priorities and execution across the company.
• Collaborate with Global CRO of AI Labs to shape go-to-market priorities and investments.

Skills

Enterprise sales leadership

AI transformation

Process mining

Agentic SaaS

Executive stakeholder management

Cross-functional leadership

Strategic planning

Education

Bachelor’s degree or equivalent

Tools

CRM systems

Job description

Salesforce is seeking a dynamic Chief Revenue Officer to lead the global Process Transformation sales organization within the AI Labs portfolio. This executive will own growth strategy, commercial execution, and go-to-market motions across the enterprise, shaping the future of AI-driven business process optimization.

The CRO will engage with C-suite executives, drive revenue growth, expansion, and customer success, and build a high‑performing team across regions while aligning cross‑functional