Global CRM Sales Excellence Lead | Process Optimization

BD; United States; Remote; USD 153,000 - 244,000; Full time

Job summary

BD in USA NJ - Franklin Lakes is seeking a Senior Manager, CRM Sales Excellence Lead to define and drive the process-excellence strategy for the global lead-to-quote process, with CRM as the key enabler. You will partner with BU and regional leadership to identify opportunities, translate them into product features, and measure outcomes.

Responsibilities include standardizing core processes, aligning priorities with regional leads, and delivering measurable business impact through data-driven

Qualifications

• Bachelor’s degree in Business, Information Systems, Engineering, or related field (or equivalent professional experience).

Responsibilities

• Define and drive Sales process-excellence strategy and agenda on a common blueprint — standardize the core, govern approved local and business-unit variation.
• Lead end-to-end lead-to-quote process optimization with CRM as the key enabler, partnering closely with supporting teams to deliver on objectives.
• Translate process requirements into product features and user stories with regional Product Owner / Leads.
• Measure and report on process performance and CRM utilization metrics; drive change management and business readiness activities.

Education

Bachelor’s degree in Business, Information Systems, Engineering, or related field

Tools

Salesforce

Dynamics CRM

Job description

BD in USA NJ - Franklin Lakes is seeking a Senior Manager, CRM Sales Excellence Lead to define and drive the process-excellence strategy for the global lead-to-quote process, with CRM as the key enabler. You will partner with BU and regional leadership to identify opportunities, translate them into product features, and measure outcomes.

Responsibilities include standardizing core processes, aligning priorities with regional leads, and delivering measurable business impact through data-driven