Global CRM GTM Innovator: Pipeline & AI-Driven Growth

ServiceNow; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

ServiceNow is an AI platform company that connects AI, data, and workflows to help businesses reinvent how they work. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

We are seeking a CRM strategy leader to own the CRM pipeline across strategic accounts globally, aligning go-to-market plans with growth and partner programs, and embedding AI-enabled practices into product and marketing priorities.

Responsibilities

• Bridge sales, product, marketing, industry, and partners behind a single global CRM go-to-market plan.
• Lead joint programs with top partners to generate net new pipeline and extend CRM offerings.
• Build regional and industry CRM strategies aligned to growth potential.
• Serve as a trusted advisor to customers and senior leaders.
• Drive customer-driven insight and AI-enabled practices into product and marketing priorities.

Job description

ServiceNow is an AI platform company that connects AI, data, and workflows to help businesses reinvent how they work. It serves 85% of the Fortune 500 and fosters an AI-native culture where technology and talent are unstoppable together.

We are seeking a CRM strategy leader to own the CRM pipeline across strategic accounts globally, aligning go-to-market plans with growth and partner programs, and embedding AI-enabled practices into product and marketing priorities.