Global Commercial Program Lead

Jobtailor; Colorado; On-site; USD 90,000 - 130,000; Full time

Job summary

Jobtailor is seeking a dynamic enablement and programs leader to translate Microsoft commercial programs into actionable guidance for field teams across sales, operations, and partnerships. You will drive operational readiness, build seller enablement frameworks, and act as the internal expert on Microsoft policies and incentives.

You will coordinate with country teams to implement activation plans, track readiness, and deliver executive summaries.

Qualifications

• Strong understanding of the Microsoft commercial ecosystem, including partner programs, incentives, policies, sales motions, and channel execution.
• Experience translating complex vendor programs or policies into practical field enablement, readiness, and partner guidance.
• Understanding how a value-added distributor operates, including partner models, channel dynamics, seller enablement, and country execution.
• Experience collaborating with sales, operations, enablement, vendor management, platform teams, and partner-facing organizations.
• Ability to manage internal and external stakeholders across a complex, international business environment.
• Strong program and project management skills, with the ability to coordinate multiple initiatives across regions.

Responsibilities

• Translate Microsoft commercial programs into actionable guidance for field teams.
• Drive operational readiness across sales, operations, platform, enablement, marketing, and country teams.
• Build seller enablement frameworks for Arrow sales teams and partners.
• Provide guidance on policy changes and growth opportunities.
• Act as the internal expert for Microsoft programs and policies.
• Coordinate with stakeholders on program changes, priorities, and execution expectations.
• Create playbooks, communication packs, training materials, and country activation plans.
• Support local country and regional teams with readiness materials and escalation support.

Skills

Microsoft ecosystem understanding

Program and project management

Stakeholder management

Operational readiness

Seller enablement frameworks

Tools

Training materials

Playbooks

Communication packs

Job description

• Translate Microsoft commercial programs into Arrow-ready execution by simplifying program requirements, business policies, incentives, and commercial motions
• Drive operational readiness across sales, operations, platform, enablement, marketing, and country teams
• Build seller enablement frameworks for Arrow sales teams and partners
• Provide clear guidance on Microsoft commercial programs, policy changes, and growth opportunities
• Act as the internal expert for Microsoft commercial programs and policies
• Liaise with Microsoft commercial stakeholders regarding program changes, priorities, incentives, policies, and execution expectations
• Create playbooks, communication packs, training materials, and country activation plans
• Support local country and regional teams with guidance, readiness materials, follow-up, and escalation support
• Coordinate with operations and platform teams to reflect requirements in processes, systems, tools, and partner experience
• Track adoption, execution, blockers, country feedback, gaps, and readiness progress
• Maintain a consistent communication rhythm for program updates
• Prepare executive-ready summaries, decision points, readiness updates, and recommendations

Requirements

• Strong understanding of the Microsoft commercial ecosystem, including partner programs, incentives, policies, sales motions, and channel execution
• Experience translating complex vendor programs or business policies into practical field enablement, operational readiness, and partner-facing guidance
• Strong understanding of how a value-added distributor operates, including partner models, channel dynamics, seller enablement, operational processes, and country execution
• Experience working with sales, operations, enablement, vendor management, platform teams, and partner-facing organizations
• Proven ability to manage internal and external stakeholders across a complex, international business environment
• Strong program and project management skills
• Ability to coordinate multiple initiatives, deadlines, stakeholders, and regions in parallel
• Ability to simplify complex commercial topics into communication, playbooks, FAQs, training materials, and action plans
• Strong business acumen
• Comfort working in a fast-moving environment where vendor programs, business policies, and priorities evolve frequently
• Excellent communication skills

Core Competencies

Demonstrates expertise in Microsoft Commercial Programs and Policies, with a strong focus on operational readiness, stakeholder management, and effective communication. Capable of translating complex vendor programs into actionable guidance and training materials for sales and partner teams.

Highest-signal resume keywords

• Microsoft Commercial Ecosystem Understanding
• Program And Project Management
• Stakeholder Management
• Operational Readiness
• Seller Enablement Frameworks

Hard Skills

• Program Translation
• Operational Processes
• Channel Execution
• Field Enablement
• Business Policy Simplification

Soft Skills

• Excellent Communication Skills
• Strong Business Acumen

Industry Keywords

• Value-Added Distributor
• Partner Programs
• Sales Motions
• Channel Dynamics

Tools & Technologies

• Training Materials
• Playbooks
• Communication Packs