Manager, Global P2C Innovation Readiness – Enablement

Salesforce; Indianapolis (IN, WA); On-site; USD 120,000 - 160,000; Full time

Job summary

Jobtailor seeks an experienced Enablement Leader to spearhead global seller experience, tooling, and operator enablement initiatives. You will design and execute enablement strategies, collaborate with Revenue Operations and cross-functional stakeholders, and deliver scalable training programs across large audiences.

You will build messaging, training materials, and executive reports while leading change management efforts and driving adoption of new SaaS tools and processes.

Qualifications

• Bachelor’s degree in Business Administration, Instructional Design, Organizational Development, or Change Management.
• 7+ years developing and implementing training and/or change management strategies.
• Knowledge of instructional design, adult learning principles, course development processes, and mobile learning best practices.
• Proven track record managing enterprise-wide, transformational, and multi-disciplinary change initiatives, focused on learning and enablement.
• Ability to mobilize and lead large, complex cross-functional project teams for training and enablement projects.
• Experience enabling a Global Sales team in high tech, consulting, or similar industries.
• Understanding of sales enablement or training for diverse, multi-functional teams.
• Experience creating deliverables and facilitating training for audiences from one to 10,000, using scalable delivery methods.
• SaaS/cloud computing experience and knowledge of sales operations/quote-to-cash (a plus).
• Experience with informal learning, blended learning, and reinforcement programs.
• Proficiency in enablement programs/change management.
• Exceptional consulting and communication skills, engaging presentation style, group facilitation skills, change management, and clear, precise writing.
• AI fluency and digital curiosity.
• Confident use of Claude/Gemini, Slack AI/Slackbot, and NotebookLM for enablement work.
• Willingness to experiment with and evaluate emerging AI platforms.

Responsibilities

• Lead enablement strategies and programs for Global Seller Experience and related workstreams.
• Partner with cross-functional teams to align enablement with revenue and operations.
• Develop and deliver scalable training materials, including multimedia content.
• Manage end-to-end change management programs and mitigate risks.
• Build executive-level presentations and status reports for stakeholders.

Skills

Change Management

Sales Enablement

Instructional Design

Training Development

Adult Learning

Stakeholder Analysis

SaaS/Cloud Computing

Blended Learning

Reinforcement Programs

Project Leadership

Education

Bachelor’s degree in a related discipline

Tools

Claude/Gemini

Slack AI/Slackbot

NotebookLM

Job description

• Lead P2C domains for the Global Seller Experience, Tooling and Operators workstream
• Execute enablement strategies and objectives in partnership with Q2C
• Partner with Revenue Operations, DET, Field Readiness, Corporate Development, Communications, Change Management, and business stakeholders
• Formulate enablement management strategies and transition plans, including stakeholder engagement, communications, and role-based training
• Draft and deploy targeted messaging and training materials
• Manage end-to-end change management programs and identify and mitigate risks and issues
• Build executive presentations, enablement offerings, and status reports
• Collaborate with Sales Enablement and Sales Onboarding teams on Train the Trainer, Just-in-Time, and true-up training
• Gather Sales feedback through cases, surveys, and regular training needs analysis
• Develop learning resources in formats such as podcasts and how-to videos
• Maintain partnerships with operational roles including TOPS, Data Quality, SOPs, Deal Desk, and C&C
• Develop impact assessments and stakeholder analysis deliverables for technology changes
• Partner with project teams and senior executives across the company
• Identify Seller experience gaps and build enablement programs to address them

Requirements

• Bachelor’s degree in a related discipline, including Business Administration, Instructional Design, Organizational Development, or Change Management
• 7+ years developing and implementing training and/or change management strategies
• Knowledge of instructional design, adult learning principles, course development processes, and mobile learning best practices
• Proven track record managing enterprise-wide, transformational, and multi-disciplinary change initiatives, focused on learning and enablement
• Ability to mobilize and lead large, complex cross-functional project teams for training and enablement projects
• Experience enabling a Global Sales team in high tech, consulting, or similar industries
• Understanding of sales enablement or training for diverse, multi-functional teams
• Experience creating deliverables and facilitating training for audiences from one to 10,000, using scalable delivery methods
• SaaS/cloud computing experience and knowledge of sales operations/quote-to-cash (a plus)
• Experience with informal learning, blended learning, and reinforcement programs
• Proficiency in enablement programs/change management
• Exceptional consulting and communication skills, engaging presentation style, group facilitation skills, change management, and clear, precise writing
• AI fluency and digital curiosity
• Confident use of Claude/Gemini, Slack AI/Slackbot, and NotebookLM for enablement work
• Willingness to experiment with and evaluate emerging AI platforms

Core Competencies

Demonstrates expertise in developing and implementing training and change management strategies, with a strong focus on sales enablement and instructional design. Proficient in managing complex, cross-functional projects and delivering impactful training programs for diverse audiences.

Highest-signal resume keywords

• Change Management
• Sales Enablement
• Instructional Design
• Training Development

  Hard Skills

  • Training Development
  • Change Management
  • Instructional Design
  • Adult Learning Principles
  • Course Development Processes
  • Impact Assessment
  • Stakeholder Analysis
  • SaaS/Cloud Computing
  • Blended Learning
  • Reinforcement Programs

  Soft Skills

  • Exceptional Communication Skills
  • Engaging Presentation Style
  • Group Facilitation Skills
  • Consulting Skills
  • Clear Writing

  Industry Keywords

  • Global Sales
  • High Tech
  • Consulting
  • Enablement Programs
  • Change Management Strategies

  Tools & Technologies

  • Claude/Gemini
  • Slack AI/Slackbot
  • NotebookLM