Global Cloud Data Center Technician | On-Call

Amazon; Berwick (Columbia County); On-site; USD 43,000 - 74,000; Full time

Job summary

Amazon’s AWS Infrastructure Services team seeks a Data Center Technician to help maintain global data center operations. You will diagnose hardware and network issues, perform repairs, and participate in on-call rotations to ensure continuous service delivery.

The role involves travel between data centers and potential site training shifts. You will collaborate with engineers, supply chain specialists, and security experts to uphold safety, reliability, and cost efficiency across AWS

Qualifications

• 1+ years of computer networking experience.
• 1+ years of Linux operating systems experience.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in computer networking.

Responsibilities

• Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services.
• Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors.
• Performing on-call duties and participating in scheduled maintenance and change management activities.
• Contributing to documentation and process improvement initiatives based on your analysis of operational issues.
• Helping to interview, train and onboard new team members

Skills

Networking basics

Linux experience

Education

Bachelor's degree

Job description

Amazon’s AWS Infrastructure Services team seeks a Data Center Technician to help maintain global data center operations. You will diagnose hardware and network issues, perform repairs, and participate in on-call rotations to ensure continuous service delivery.

The role involves travel between data centers and potential site training shifts. You will collaborate with engineers, supply chain specialists, and security experts to uphold safety, reliability, and cost efficiency across AWS