Global Clinical Care Operations Leader (Remote)

OpenKrill; United States; Remote; USD 55,000 - 91,000; Full time

Job summary

Lyra Health is seeking a Senior Manager, Clinical Care Operations to lead international care operations strategy. You will drive cross-functional alignment, oversee central clinical delivery, and establish scalable workflows to support high-quality care across regions.

The role emphasizes governance, operational maturity, and global best practices, partnering with global colleagues to advance care delivery worldwide.

Qualifications

• 7+ years of progressive leadership in clinical care operations or healthcare operations.
• Global/multi-market experience designing operational frameworks for international healthcare.
• Strong background in clinical service delivery and mental health operations.
• Experience partnering with product and engineering to optimize CRM workflows.

Responsibilities

• Provide strategic oversight of central clinical delivery and case management teams.
• Set blueprints for global clinical operations and scalable architectures.
• Collaborate with Product, Customer Success, Governance, QA and Global Exec teams.

Skills

Strategic thinking

Cross-functional influence

Global governance

Project governance

Risk management

Autonomy

Education

Master’s degree or higher

Tools

Salesforce

Job description

Lyra Health is seeking a Senior Manager, Clinical Care Operations to lead international care operations strategy. You will drive cross-functional alignment, oversee central clinical delivery, and establish scalable workflows to support high-quality care across regions.

The role emphasizes governance, operational maturity, and global best practices, partnering with global colleagues to advance care delivery worldwide.