Global Client Success & Operations Manager

Vensure Employer Solutions; Duluth (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Vensure Employer Solutions, located in Duluth, Georgia, is seeking a Global Account Manager to drive client operations, ensure operational efficiency, and enhance client satisfaction. The role involves managing client accounts, coordinating user training, and conducting performance reviews.

Ideal candidates will have a college degree or substantial relevant experience, along with excellent communication skills and a customer-focused mindset. This position is essential for providing seamless service delivery and account management.

Qualifications

• High School diploma is required; College Degree preferred.
• 3 to 4 years of experience in a customer service role is preferred.
• Experience in account management, payroll, or human resources is a plus.

Responsibilities

• Serve as the primary point of contact for clients.
• Manage client accounts and build strong relationships.
• Support accurate payroll processing and ensure compliance.
• Coordinate training on client-facing platforms.

Skills

Excellent communication and interpersonal skills

Strong time-management skills

Attention to detail

Customer-focused professionalism

Education

High School diploma

College Degree

Tools

Microsoft Office (Outlook, Teams, Excel, PowerPoint)

Job description

Vensure Employer Solutions, located in Duluth, Georgia, is seeking a Global Account Manager to drive client operations, ensure operational efficiency, and enhance client satisfaction. The role involves managing client accounts, coordinating user training, and conducting performance reviews.

Ideal candidates will have a college degree or substantial relevant experience, along with excellent communication skills and a customer-focused mindset. This position is essential for providing seamless service delivery and account management.