On-Site Account Manager: Benefits & Client Relations

Vensure Employer Solutions; Chandler (AZ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Job summary

Vensure Employer Solutions is seeking an Account Manager to oversee and manage assigned clients, collaborating with sales and support to implement new or renewing accounts, and maintaining relationships with key personnel. The role requires deep knowledge of group benefits, strong problem resolution and negotiation skills, and the ability to travel for client meetings.

The ideal candidate will coordinate renewals, conduct pre-renewal meetings, and ensure timely benefit administration; provide

Qualifications

• Bachelor’s degree preferred.
• 2–5 years of experience in account management or client services.
• Strong communication and negotiation skills.
• Ability to travel for client meetings.

Responsibilities

• Coordinate and conduct the implementation for new and renewing clients.
• Coordinate strategy meetings and document collection with Business Consultant.
• Market, analyze, and negotiate benefits and rates for all coverages.
• Request renewal from carrier.
• Conduct pre-renewal and renewal meetings (in person or via Zoom).
• Negotiate renewals with carriers.
• Quote open market when necessary.
• Deliver final renewal to client and finalize benefit selections.
• Obtain applications and monitor benefit administration portals.
• Ensure everything is submitted in a timely manner (at minimum 15 days prior to the effective date).
• Maintain high levels of customer retention and satisfaction by building relationships with key contacts.
• Provide 24-hour response times to requests and keep clients updated.

Skills

Customer relationship management

Negotiation

Problem solving

Microsoft Office

Communication skills

Travel willingness

Team collaboration

Education

Bachelor’s degree

Tools

Microsoft Office

Adobe

Job description

Vensure Employer Solutions is seeking an Account Manager to oversee and manage assigned clients, collaborating with sales and support to implement new or renewing accounts, and maintaining relationships with key personnel. The role requires deep knowledge of group benefits, strong problem resolution and negotiation skills, and the ability to travel for client meetings.

The ideal candidate will coordinate renewals, conduct pre-renewal meetings, and ensure timely benefit administration; provide