Global Client Success Leader - Remote

Sagility LLC; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Life Insurance

Short-Term and Long-Term Disability

401(k) with employer contribution

PTO and Sick Time

Tuition Reimbursement

Job summary

Sagility LLC is seeking a Vice President Client Services to lead and optimize their global client services function. The ideal candidate will drive client satisfaction and manage a diverse team, crafting initiatives to enhance client relationships.

With over 15 years of experience, including executive leadership in related fields, the role offers opportunities to develop comprehensive strategies and ensure exceptional service delivery. The position includes various benefits such as medical, dental, and vision coverage, along with a 401(k) plan.

Qualifications

• 15+ years of experience in related field, preferably with hospitals or Revenue Cycle outsourcing.
• Proven experience in executive leadership roles within global client services.
• Exceptional interpersonal and communication skills.

Responsibilities

• Provide strategic vision and leadership for the Client Services department.
• Develop and execute strategies to enhance global client satisfaction.
• Oversee delivery of exceptional client service and adherence to SLAs.

Skills

Executive leadership experience

Team development

Interpersonal communication

Strategic thinking

Problem-solving

CRM proficiency

Healthcare industry knowledge

Education

Bachelor's degree in business administration, healthcare management, or a related field

Job description

Sagility LLC is seeking a Vice President Client Services to lead and optimize their global client services function. The ideal candidate will drive client satisfaction and manage a diverse team, crafting initiatives to enhance client relationships.

With over 15 years of experience, including executive leadership in related fields, the role offers opportunities to develop comprehensive strategies and ensure exceptional service delivery. The position includes various benefits such as medical, dental, and vision coverage, along with a 401(k) plan.