Global Client Services Specialist

City National Bank (CNB); Coral Gables (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

City National Bank of Florida seeks an International Client Services Specialist to support Personal & Business Banking clients, onboarding new accounts, processing wires, and maintaining regulatory compliance. You will manage confidential client information and provide superior service across international relationships.

The role emphasizes precise processing, strong customer service, and the ability to navigate complex banking regulations while working with multiple internal teams to meet

Qualifications

• 2–4 years teller experience or client service experience in financial services.
• Strong needs-based sales and high-level client servicing skills.
• Ability to interpret detailed written materials and perform complex transactions accurately.

Responsibilities

• On-board new clients and open/process accounts, products, and services.
• Maintain knowledge of client relationships and act as primary servicing point of contact.
• Ensure regulatory excellence: KYCs, disclosures, CIP, Reg E, and fraud resolution.

Skills

Client service

Sales skills

Regulatory compliance

Banking operations

Education

High School Diploma or GED

Tools

Online banking system

Job description

City National Bank of Florida seeks an International Client Services Specialist to support Personal & Business Banking clients, onboarding new accounts, processing wires, and maintaining regulatory compliance. You will manage confidential client information and provide superior service across international relationships.

The role emphasizes precise processing, strong customer service, and the ability to navigate complex banking regulations while working with multiple internal teams to meet