Global Client Services Executive - 24/7 Aviation Support

Vista Global Holding; Columbus (OH); On-site; USD 36,000 - 43,000; Full time

Job summary

Vista is expanding its Client Services team in Columbus, OH, seeking a Client Services Executive who thrives in fast-paced environments and delivers world-class service to a global client base. You will be the first point of contact, manage bookings, coordinate across teams, secure regulatory requirements, and arrange ground transfers to create a seamless end-to-end travel experience.

Shift patterns include day and night hours in a 24/7 operation.

Qualifications

• Experience in a client facing role (hospitality, travel, aviation, luxury services, or related industries).
• Ability to efficiently navigate multiple digital systems in real time.
• Excellent written and spoken English.
• Calm, accurate, solutions-focused under pressure.
• Willingness to work evenings and weekends as part of a 24/7 global team.

Responsibilities

• Be the first point of contact for clients, reflecting our commitment to excellence.
• Manage client requests and bookings with precision and efficiency.
• Oversee all operational aspects of the client's journey, securing country-specific permissions.
• Arrange ground transfers, chauffeurs, and helicopter connections.
• Anticipate challenges, resolve issues, and keep clients informed.
• Coordinate across multiple teams to deliver end-to-end service.
• Build trusted relationships with high-profile clients through professional communication.
• Support 24/7 coverage with day and night shift patterns.

Skills

Client facing experience

System navigation

English communication

Calm under pressure

Collaborative mindset

Flexible shifts

Job description

Vista is expanding its Client Services team in Columbus, OH, seeking a Client Services Executive who thrives in fast-paced environments and delivers world-class service to a global client base. You will be the first point of contact, manage bookings, coordinate across teams, secure regulatory requirements, and arrange ground transfers to create a seamless end-to-end travel experience.

Shift patterns include day and night hours in a 24/7 operation.