Global Client Services Executive - Aviation & Travel

Vista Global; Malta (MT); On-site; USD 45,000 - 65,000; Full time

Job summary

Vista Global is expanding its team of Client Services Executives. You will be the first point of contact for clients, managing requests and bookings while ensuring a seamless end-to-end travel experience across the globe, including arranging ground transfers and bespoke services.

We value team players who stay calm under pressure, communicate clearly in English, and collaborate across departments to deliver exceptional service within a 24/7 international operation.

Qualifications

• Experience in a client-facing role (hospitality, travel, aviation, luxury services, or related industries).
• Strong written and spoken English.
• Ability to confidently navigate multiple platforms in real time.
• Calm, accurate, and solutions-focused under pressure.
• Collaborative mindset and passion for delivering exceptional service.
• Flexibility to work shifts, including evenings and weekends, as part of a global 24/7 team.

Responsibilities

• Managing client requests and bookings with precision and efficiency.
• Overseeing all operational aspects of the client's journey, including securing country-specific permissions and documentation.
• Arranging tailored services beyond the flight, such as ground transfers and chauffeur/heli connections.
• Anticipating challenges, resolving issues, and keeping clients informed at all times.
• Coordinating across multiple teams to deliver end-to-end service.
• Building trusted relationships with high-profile clients through clear, professional communication.
• Taking ownership of complex situations to ensure the best outcomes.

Skills

Client-facing experience

Communication skills

Multitasking across systems

English proficiency

Calm under pressure

Collaborative mindset

Flexible schedule

Tools

Digital systems

Job description

Vista Global is expanding its team of Client Services Executives. You will be the first point of contact for clients, managing requests and bookings while ensuring a seamless end-to-end travel experience across the globe, including arranging ground transfers and bespoke services.

We value team players who stay calm under pressure, communicate clearly in English, and collaborate across departments to deliver exceptional service within a 24/7 international operation.