Challenger Fleet Flight Operations Leader

Pilot Assessments; Columbus, Anderson, Los Angeles (OH, IN, CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Vista America is seeking a seasoned aviation leader to drive performance, manage a Challenger fleet, and oversee on-site crew operations in Columbus, OH. The role emphasizes bi-monthly leadership meetings, schedule optimization, safety compliance, and cross-functional coordination across Centric, EFF, ETL, and Tableau platforms.

You will balance regulatory requirements with client experience, ensuring premium service, operational excellence, and timely debriefs.

Qualifications

• Pharmacist? (Note: not applicable)

Responsibilities

• People leadership: Drive performance management, calibrate crews against company goals, lead bi-monthly fleet meetings, manage time & attendance, conduct quarterly 1:1s, recognize excellence, and plan talent for internal moves and external hiring.
• Crew management: Ensure schedule coverage and fleet balance; review duty assignments and fatigue reports; safeguard crew welfare; serve as FOM-on-Duty per roster; review LIFUS progress; support the scheduled onsite Crew Support program; ensure simulator profiles align with training objectives.
• Operational oversight: Monitor sensitive flights; complete event debriefs within 48 hours; review AOG events; provide operational recommendations; implement flight-operations policies and procedures; verify handover checklists and documentation distribution; monitor aircraft-equipment distribution; identify fleet needs and issue approved fleet memoranda.
• Maintenance & MEL coordination: Partner with Maintenance Operations Control on maintenance events and MEL management to ensure safe, efficient dispatch.
• Client experience: Oversee cabin readiness and service touchpoints, including Wi‑Fi and cabin status, to uphold a consistent premium experience.
• Standardization & compliance: Enforce efficiency policies; ensure safe, compliant operations; collaborate closely with the Director of Operations and Flight Operations Administration; recommend standardization procedures; maintain compliance across Centric, App, eCrew, EFF, and ETL.
• Data, tools & reporting: Use Tableau dashboards for analysis; manage ADP, SuccessFactors, and Confluence; track crew performance; prepare reports; maintain clear priorities; and work effectively with cross-functional and remote teams.

Skills

Piloting experience

First-class medical

Worldwide travel

Safety record

Flight currency

Schedule flexibility

Leadership & communication

Tech fluency (Microsoft/Google)

Regulatory expertise (FARs)

Challenger leadership

Tools

Centric

eCrew

EFF

ETL

ADP

SuccessFactors

Confluence

Tableau

Job description

Vista America is seeking a seasoned aviation leader to drive performance, manage a Challenger fleet, and oversee on-site crew operations in Columbus, OH. The role emphasizes bi-monthly leadership meetings, schedule optimization, safety compliance, and cross-functional coordination across Centric, EFF, ETL, and Tableau platforms.

You will balance regulatory requirements with client experience, ensuring premium service, operational excellence, and timely debriefs.