Global Change Management Lead

TVH Americas; Olathe (KS); On-site; USD 110,000 - 160,000; Full time

Job summary

TVH Americas seeks a Global Change Management Expert to guide transformation initiatives and lead the people side of change across key projects. You will maximize employee adoption, develop change leadership behavior, and influence project outcomes at a global scale.

The role leverages ADKAR-based strategies, stakeholder engagement, and targeted training to ensure sustainable adoption across enterprise-wide transformations. Travel to key sites will be required.

Qualifications

• At least 5 years of experience leading end-to-end change management and transformation activities.
• A Master’s degree (or equivalent through experience) with a strong ability to grasp complex business concepts and new technologies.
• Knowledge of the ADKAR framework is a plus (Prosci or CCMP certification is a strong plus).
• Excellent stakeholder management, conflict resolution, and resistance management skills, with a proven track record of driving adoption across all levels of an enterprise.
• Exceptional written and verbal communication skills, with the ability to translate complex transformation concepts into clear messages.
• Ability to thrive in cross-functional / cross-regional environments and cultures, bringing a proactive problem-solving attitude to organizational shifts.
• Willingness to travel frequently to stay close to key stakeholders and teams impacted by the transformation.

Responsibilities

• Define and execute the end-to-end change management strategy across enterprise-wide digital transformations (TVH Transformation / Innovatis).
• Apply structured change management methodologies, specifically leveraging the ADKAR framework, and build custom communication, sponsorship, and resistance management plans.
• Lead stakeholder engagement across all organizational levels to build trust, secure buy-in, and align teams.
• Act as a trusted change expert and strategic advisor to senior leaders and people managers, coaching them to guide their teams effectively through digital transitions and disruption.
• Design and execute clear internal communication plans, delivering strategic messaging that articulates the 'why' behind business and system changes.
• Define training needs, document requirements, and coordinate the delivery of training programs during project rollouts.
• Monitor change metrics and user adoption, perform root-cause analysis on resistance, and implement targeted mitigation plans to ensure long-term sustainability.

Skills

Stakeholder management

Change leadership

Communication skills

Problem solving

Cross-regional collaboration

Presentation skills

Education

Master's degree or equivalent

CCMP or Prosci certification

Job description

TVH Americas seeks a Global Change Management Expert to guide transformation initiatives and lead the people side of change across key projects. You will maximize employee adoption, develop change leadership behavior, and influence project outcomes at a global scale.

The role leverages ADKAR-based strategies, stakeholder engagement, and targeted training to ensure sustainable adoption across enterprise-wide transformations. Travel to key sites will be required.