Global Billing & Client Accounts Manager (Hybrid)

DLA Piper; Phoenix (AZ); Hybrid; USD 113.000 - 179.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision insurance

401(k) retirement plan

Hybrid work schedule

Career growth opportunities

Zusammenfassung

DLA Piper is seeking a Manager, Client Accounts to lead billing support for senior management, lawyers, and clients. The role drives best practices in global billing, reporting, and process improvements aligned with firm strategy.

You will supervise Client Account Analysts, oversee monthly closes, track metrics, and deliver complex monthly reporting. A hybrid work model and collaboration across offices support professional growth and client service excellence.

Qualifikationen

• 7 years of experience in a billing function in a law or professional services firm; 2 years in a management or supervisory position preferred.
• Advanced proficiency of Excel as well as accounting systems such as Elite and/or Aderant (Aderant experience strongly preferred).
• Advanced experience with e-Billing applications is required.
• Strong communication and interpersonal skills; ability to lead and manage a diverse team and provide training to ensure consistent application of billing procedures across the team.

Aufgaben

• Partners with stakeholders to understand business needs, implement best practices for Global Billing and Reporting, and drive results through innovation and thought leadership.
• Leads Client Account Analysts, ensuring alignment with firm billing practices, policies, and procedures while providing daily supervision, support, and guidance.
• Oversees monthly billing close and open processes, provides issue-resolution guidance, and escalates delays or concerns to senior leadership.
• Meets regularly with direct reports to provide coaching, training, development feedback, performance reviews, and annual review discussions.
• Provides training to promote consistent application of global billing and reporting processes and policies across the department.
• Onboards new team members and provides guidance on global billing and reporting processes, procedures, and required training.

Kenntnisse

Strong communication

Leadership

Analytical skills

Excel proficiency

Aderant/Elite experience

Ausbildung

Bachelor’s Degree in Finance or Accounting

High School Diploma or GED

Tools

Elite

Aderant

Jobbeschreibung

DLA Piper is seeking a Manager, Client Accounts to lead billing support for senior management, lawyers, and clients. The role drives best practices in global billing, reporting, and process improvements aligned with firm strategy.

You will supervise Client Account Analysts, oversee monthly closes, track metrics, and deliver complex monthly reporting. A hybrid work model and collaboration across offices support professional growth and client service excellence.