Global Benefits Advisory Director — Strategy & Growth

Arthur J. Gallagher & Co. (AJG); Fairlawn (OH); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

Collaborative culture

Global reach with local impact

Job summary

Arthur J. Gallagher & Co. is seeking a experienced professional to manage client relationships and advise on employee benefit strategies from onboarding to implementation.

You will review client data, set savings targets, and collaborate with internal teams to keep onboarding, supplier implementation, and contract reviews on track. The role requires strong communication, licensing where required, and up to 25% travel.

Qualifications

• Bachelor's degree with 5+ years client service and/or claims management experience OR HS with 10+ years client service and/or claims management experience
• Must hold appropriate licensing as required
• Be able to travel up to 25% of the time
• Proficiency in Microsoft Office applications and using technology to maximize productivity and quality
• Previous experience in managing client relationships essential
• Must possess strong written and verbal communication skills
• Understanding of the key challenges in employee benefit plans and current health care trends
• Excellent client relationship-building and presentation skills
• Experience building benefit strategies and managing client relationships
• A track record of working in a team-based environment with internal and external partners
• Comfort reviewing client data, spotting issues, and recommending practical solutions
• Strong organization skills and the ability to manage multiple time-sensitive priorities

Responsibilities

• Manage existing client relationships and act as a trusted advisor on benefit strategy, retention, and growth.
• Review client data, help set savings targets, and recommend solutions that line up with what each client needs.
• Build relationships with decision makers, support performance conversations, and work with internal teams to keep onboarding, supplier implementation, and contract review on track.
• Present ideas in meetings, on calls, and online, while keeping internal systems up to date.

Skills

Client relationship management

Written and verbal communication

Travel up to 25%

Microsoft Office proficiency

Education

Bachelor's degree

HS diploma + 10+ years experience

Job description

Arthur J. Gallagher & Co. is seeking a experienced professional to manage client relationships and advise on employee benefit strategies from onboarding to implementation.

You will review client data, set savings targets, and collaborate with internal teams to keep onboarding, supplier implementation, and contract reviews on track. The role requires strong communication, licensing where required, and up to 25% travel.