Director, Risk Advisory & Client Growth

Arthur J. Gallagher & Co. (AJG); Fairlawn (OH); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative culture

Global reach, local impact

Job summary

Arthur J. Gallagher & Co. (AJG) seeks a Director, Risk Advisory to lead client relationships, optimize total cost of risk, and manage a team delivering strategic services. You will negotiate with brokers, underwriters, and partners to define service standards and expand coverage for clients.

The role requires 10–15 years in insurance/risk management, strong leadership, and a proven ability to drive client satisfaction, retention, and business growth across multiple accounts.

Qualifications

• Bachelor's degree required or higher in risk management or related field
• 10–15 years' experience in insurance/risk management
• 3–5 years leading account/relationship management in a team setting
• Experience managing relationships with partners in the insurance industry
• Ability to negotiate contracts and support sales activities
• Aptitude for marketing calls and sales
• Proven ability to analyze exposures and review sales/market analytics
• Advanced computer literacy: Excel, Word, PowerPoint
• Demonstrated ability to multi-task and adapt to changing priorities
• Deadline-driven with strong client service orientation
• Excellent verbal and written communication skills

Responsibilities

• Act as account executive and relationship manager for assigned clients, ensuring long-term satisfaction
• Develop and maintain stakeholder relationships to tailor service delivery
• Coordinate with brokers, underwriters, vendors to deliver/monitor risk management services
• Manage client engagements and projects
• Support development of new clients via proposals and negotiations
• Collaborate with client leadership to optimize total cost of risk and program outcomes
• Lead strategy sessions and present coverage options to leadership and boards
• Assemble and manage risk management teams across functions like claims, loss control, placement, M&A due diligence, ERM
• Cultivate new client relationships from leads and onboarding activities
• Collaborate with Risk International teams to expand service offerings
• Lead Managers/Associates, set goals and provide coaching and performance feedback
• Define team goals aligned with company objectives and monitor progress
• Develop skills of Directors/Managers/Associates through training on account management and risk leadership
• Provide leadership to ensure teams have capabilities to serve clients
• Set expectations and conduct regular performance reviews

Skills

Bachelor's Degree

Insurance industry exp

Account management

Negotiation skills

Sales support

Marketing calls

Analytical skills

MS Office

Multitasking

Communication

Time management

Education

Bachelor's Degree in risk management or related field

Tools

Excel

Word

PowerPoint

Job description

Arthur J. Gallagher & Co. (AJG) seeks a Director, Risk Advisory to lead client relationships, optimize total cost of risk, and manage a team delivering strategic services. You will negotiate with brokers, underwriters, and partners to define service standards and expand coverage for clients.

The role requires 10–15 years in insurance/risk management, strong leadership, and a proven ability to drive client satisfaction, retention, and business growth across multiple accounts.