Global Banking Onboarding & Change Management Analyst

Aumni; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive total rewards

Health care coverage

Retirement savings plan

Tuition reimbursement

Mental health support

On-site wellness centers

Job summary

JPMorgan Chase & Co. is seeking a Relationship Specialist in Business Change Management to optimize onboarding and drive operational excellence within Global Banking.

You will coordinate onboarding, manage access, and collaborate with leaders to strengthen relationships and controls. Responsibilities include onboarding for new hires and transfers, facilitating mass onboarding for interns, and supporting projects with senior leadership.

Qualifications

• Strong institutional knowledge of Global Banking.
• Outstanding interpersonal, communication, and influence skills across all organizational levels.
• Excellent judgment, professionalism, and ability to maintain confidential information.
• Excellent organizational and problem-solving skills.
• Highly proactive with ability to manage competing priorities and ensure task completion.

Responsibilities

• Coordinate onboarding for new hires and internal transfers.
• Ensure proper technology, system, and building access is set up for employees.
• Conduct comprehensive orientation sessions for Global Banking culture and systems.
• Serve as main contact for new hires and transfers, addressing questions and concerns.
• Order additional systems and technology as needed.
• Build relationships with hiring managers and key business partners.
• Work with senior leadership to facilitate projects and daily operations.
• Assist with mass onboarding for summer interns.
• Enforce a strong control and compliance environment and mitigate risk.
• Gather feedback from new hires and managers to improve onboarding.
• Perform a broad range of operational and support functions as required.

Skills

Interpersonal communication

Organizational skills

Problem solving

Process improvement

Influence across levels

Tools

MS Office

CoPilot

Job description

JPMorgan Chase & Co. is seeking a Relationship Specialist in Business Change Management to optimize onboarding and drive operational excellence within Global Banking.

You will coordinate onboarding, manage access, and collaborate with leaders to strengthen relationships and controls. Responsibilities include onboarding for new hires and transfers, facilitating mass onboarding for interns, and supporting projects with senior leadership.