Global Air Export Specialist

NX GROUP (NIPPON EXPRESS GROUP); South San Francisco (CA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

Flexible Spending Accounts

Disability insurance

Commuter benefits

Generous vacation and sick time

Job summary

Nippon Express USA is seeking an experienced Export Agent in California to manage import/export documentation, coordinate shipments, and liaise with brokers, customers, and overseas agents. The role emphasizes accuracy, timely communication, and KPI-driven performance.

The position requires at least one year in export-related work, a high school diploma, and proficiency with MS Word, Excel, Lotus Notes, and AS/400. Weekend/holiday flexibility is a plus; bilingual English/Japanese is a plus.

Qualifications

• One or more years in an export role or similar industry experience.
• High school diploma or equivalent.
• Computer proficiency: MS Word, Excel, Lotus Notes, AS/400.
• Knowledge of international commerce terms and customs regulations desirable.
• Strong interpersonal, verbal, and written communications.

Responsibilities

• Handle job assignments as determined by Team Leader or above.
• Provide support to other Import Agents for import documentation and general business tasks.
• Prepare import shipments, including customs clearance, shipping, labeling, and distribution of cargo.
• Prepare export documents for distribution to brokerage department or customers’ broker.
• Coordinate pickups and deliveries with trucking companies, airlines, steamship lines and bonded facilities.
• Filing and data entry; issue freight bills and collect unpaid invoices.
• Communicate effectively with customers, overseas agents, and subcontractors.
• Meet KPI standards and maintain professional relationships with customers and colleagues.
• Work schedule: Monday–Friday, 9am–6pm; overtime as needed.

Skills

Export experience

Interpersonal skills

Verbal communication

Written communications

Education

High school diploma

Tools

MS Word

Excel

Lotus Notes

AS/400

Job description

Nippon Express USA is seeking an experienced Export Agent in California to manage import/export documentation, coordinate shipments, and liaise with brokers, customers, and overseas agents. The role emphasizes accuracy, timely communication, and KPI-driven performance.

The position requires at least one year in export-related work, a high school diploma, and proficiency with MS Word, Excel, Lotus Notes, and AS/400. Weekend/holiday flexibility is a plus; bilingual English/Japanese is a plus.