Export Operations Specialist – Air & Ocean (NY)

TOP Group - Japanese Recruiting Agency; New York (NY); On-site; USD 80,000 - 110,000; Full time

Job summary

Japanese Logistics company in NY is seeking an Export Operation Specialist (Mid level ~ Manager level) to manage export shipments and ensure regulatory compliance in a fast-paced environment.

The role requires 3–8+ years in export or freight forwarding, experience with air and ocean exports, and exposure to pricing or carrier negotiation. Japanese language skills are a big plus, with opportunities to mentor junior staff and contribute to process improvements.

Qualifications

• 3–8+ years of experience in export or freight forwarding.
• Knowledge of export documentation and regulations.
• Ability to manage multiple tasks in a fast-paced environment.
• Experience in both air and ocean exports.
• Exposure to pricing or carrier negotiation.
• Japanese language skill is a big plus.

Responsibilities

• Manage export shipments (air/ocean), including booking, documentation, and scheduling.
• Ensure compliance with export regulations and country requirements.
• Coordinate with customers, carriers, and internal teams to ensure smooth operations.
• Prepare and review shipping documents, billing, and invoices.
• Monitor shipments and resolve issues to maintain service quality.
• Support pricing, carrier selection, and cost optimization.
• Build relationships with clients and logistics partners.
• Identify process improvements to enhance efficiency.
• Support team workflow and assist junior members.
• Handle escalations and contribute to operational improvements.

Skills

Export operations

Documentation

Regulatory compliance

Customer coordination

Carrier negotiation

Team support

Process improvement

Issue resolution

Job description

Japanese Logistics company in NY is seeking an Export Operation Specialist (Mid level ~ Manager level) to manage export shipments and ensure regulatory compliance in a fast-paced environment.

The role requires 3–8+ years in export or freight forwarding, experience with air and ocean exports, and exposure to pricing or carrier negotiation. Japanese language skills are a big plus, with opportunities to mentor junior staff and contribute to process improvements.