Global AI Relationship & Growth Lead

Genpact LLC; New York (NY); Hybrid; USD 165,000 - 235,000; Full time

Job summary

Genpact LLC in the United States seeks a Global Relationship Manager to build relationships with CPG sales teams and drive growth through data-driven go-to-market strategies.

You will collaborate with senior leaders, manage cross-functional client issues, and translate strategic plans into actionable projects that boost client value and efficiency. A background in business consulting and CRM is essential.

Qualifications

• Bachelors in Commerce, Economics or Finance; MBA or Analytics is a plus.
• ITIL Foundation certification in IT Service Management.

Responsibilities

• Develop and maintain relationships with CPG sales organizations and create go-to-market strategies.
• Lead data strategies for promotional planning and client outcomes.
• Collaborate with senior leadership to drive deals and ensure conversions.
• Project manage cross-functional client issue resolution.
• Develop growth strategies balancing financial gain and customer satisfaction.
• Promote trust, respect, and transparency in team and client relationships.
• Identify new market opportunities and client needs in Deductions recovery.
• Identify process improvements to reduce costs and increase client value.
• Translate strategies into executable plans and coordinate collateral for meetings.
• Perform SWOT, due diligence, and financial assessments for new clients.
• Foster automation and process improvement for operational efficiency.
• Mentor and develop a motivated team driving continuous improvement.

Skills

Business Consulting

Client Relations

CRM

Global Strategies

Sales Forecasting

Supplier Relationship

Education

Bachelor's Commerce

Bachelor's Economics

Bachelor's Finance

Master MBA

Master Business Analytics

Job description

Genpact LLC in the United States seeks a Global Relationship Manager to build relationships with CPG sales teams and drive growth through data-driven go-to-market strategies.

You will collaborate with senior leaders, manage cross-functional client issues, and translate strategic plans into actionable projects that boost client value and efficiency. A background in business consulting and CRM is essential.