Global Admissions Specialist - Student Success & Operations

INTO University Partnerships; Corvallis (OR); On-site; USD 25,000 - 35,000; Full time

Job summary

INTO Oregon State University partners with international students to facilitate admissions and enrollment, delivering personalized support from application to arrival. The role centers on high-volume communications, data accuracy, and smooth processes across offices.

You will coordinate admissions workflows, verify records, and liaise with multiple campus teams to ensure a seamless experience for students, counselors, sponsors, and partners worldwide.

Qualifications

• Bachelor's degree or equivalent combination of education and relevant experience.
• Experience in a customer-focused or fast-paced professional environment.
• Experience coordinating projects, processes, or workflows involving multiple stakeholders.
• Confidence working with databases, systems, and detailed records.
• Strong written and verbal communication skills.
• Excellent organizational skills and the ability to balance competing priorities.
• Cultural awareness and a commitment to supporting diverse student populations.
• A collaborative approach and a passion for continuous improvement.

Responsibilities

• Serve as primary point of contact for prospective and admitted international students, educational counselors, sponsors, and university partners.
• Manage high-volume admissions communications through email, phone, Zoom, and in-person interactions.
• Coordinate complex admissions workflows, enrollment confirmations, and data validation processes.
• Collaborate with university departments including Undergraduate Admissions, Graduate Admissions, International Services, the Registrar's Office, Ecampus, and OSU-Cascades.
• Maintain accurate student records and ensure compliance with FERPA, GDPR, and immigration-related requirements.
• Troubleshoot operational issues and support process improvements that enhance efficiency and service quality.
• Assist with orientation and registration activities that support students' successful transition to Oregon State University.
• Support the training and development of student employees and contribute to a collaborative team culture

Skills

Customer service

Attention to detail

Communication skills

Organizational skills

Team collaboration

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

INTO Oregon State University partners with international students to facilitate admissions and enrollment, delivering personalized support from application to arrival. The role centers on high-volume communications, data accuracy, and smooth processes across offices.

You will coordinate admissions workflows, verify records, and liaise with multiple campus teams to ensure a seamless experience for students, counselors, sponsors, and partners worldwide.