Global Accounts Leader - Travel & Growth

Corporate Travel Management, Inc.; États-Unis; À distance; USD 90 000 - 115 000; Plein temps

Avantages offerts par ce poste

Company Paid Short-Term Disability

401(k) Match

Paid Parental Leave

Paid Holidays

Résumé du poste

Corporate Travel Management, Inc. seeks a Global Account Manager to serve as the primary liaison among clients, CTM, and our global agency network. You will coordinate across time zones, advocate for client needs, and drive multinational travel programs to maximize value and growth.

In this role you will develop strategic plans, lead cross-functional teams, manage budgets and contracts, and deliver data-driven insights to enhance service delivery and client satisfaction across global accounts.

Qualifications

• Bachelor’s degree in related field or relevant experience.
• Minimum of five (5) years of experience in the multinational business travel sector.
• Proven track record in multinational account management and client relationship management.
• Experience in financial analysis, performance reporting and process optimization.

Responsabilités

• Create and maintain a measurable business plan for corporate clients, including a strategic travel management program.
• Build value-based partnerships and translate data into strategic actions to grow revenue.
• Lead KPI/SLA reviews and use insights to improve service delivery and client relationships.

Connaissances

Travel management

Financial management

KPI frameworks

Continuous improvement

Negotiation skills

Formation

Bachelor’s degree

Outils

Self Booking Tools

MI Reporting

Microsoft Office

Description du poste

Corporate Travel Management, Inc. seeks a Global Account Manager to serve as the primary liaison among clients, CTM, and our global agency network. You will coordinate across time zones, advocate for client needs, and drive multinational travel programs to maximize value and growth.

In this role you will develop strategic plans, lead cross-functional teams, manage budgets and contracts, and deliver data-driven insights to enhance service delivery and client satisfaction across global accounts.