Global Account Director - Facility Management & Growth

Ladders; Sunnyvale (CA); On-site; USD 225,000 - 250,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Our client in Sunnyvale, CA is seeking an Account Director to lead a strategic global account, serving as the primary contact for senior stakeholders and driving growth across a complex portfolio. The role focuses on delivering facility management solutions, strengthening client partnerships, and improving employee experience and operational consistency.

The position requires 10+ years in executive leadership within Facility Management and Commercial Real Estate, with a track record of managing

Qualifications

• 10+ years of executive leadership in Facility Management and Commercial Real Estate.
• Proven success in driving global employee experience programs.
• Expertise in outsourced Integrated Facility Management solutions for Fortune 500 companies.
• Experience hiring, training, and retaining teams of 100+ in client service roles.
• Proven budget management skills.
• Bachelor's degree required; MBA or advanced studies preferred.

Responsibilities

• Create and execute a global account plan focused on exceeding client expectations.
• Articulate value propositions to drive global account growth.
• Develop trusted advisor relationships with key stakeholders.
• Oversee global program delivery with emphasis on enhancing employee experience.
• Establish Standard Operating Procedures (SOPs) for the account.
• Hire top talent for all account roles.
• Create actionable career development plans for direct reports.
• Advance the organization's diversity and inclusion priorities.

Skills

Executive leadership

Budget management

Hiring and training

Stakeholder relationships

Global account planning

Employee experience

Diversity and inclusion

Education

Bachelor's degree

MBA or advanced studies

Job description

Our client in Sunnyvale, CA is seeking an Account Director to lead a strategic global account, serving as the primary contact for senior stakeholders and driving growth across a complex portfolio. The role focuses on delivering facility management solutions, strengthening client partnerships, and improving employee experience and operational consistency.

The position requires 10+ years in executive leadership within Facility Management and Commercial Real Estate, with a track record of managing