Account Director

Ladders; Sunnyvale (CA); On-site; USD 225,000 - 250,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off and Holidays

Daily Pay

Job summary

Our client in Sunnyvale, CA is seeking an Account Director to lead a strategic global account, serving as the primary contact for senior stakeholders and driving growth across a complex portfolio. The role focuses on delivering facility management solutions, strengthening client partnerships, and improving employee experience and operational consistency.

The position requires 10+ years in executive leadership within Facility Management and Commercial Real Estate, with a track record of managing

Qualifications

• 10+ years of executive leadership in Facility Management and Commercial Real Estate.
• Proven success in driving global employee experience programs.
• Expertise in outsourced Integrated Facility Management solutions for Fortune 500 companies.
• Experience hiring, training, and retaining teams of 100+ in client service roles.
• Proven budget management skills.
• Bachelor's degree required; MBA or advanced studies preferred.

Responsibilities

• Create and execute a global account plan focused on exceeding client expectations.
• Articulate value propositions to drive global account growth.
• Develop trusted advisor relationships with key stakeholders.
• Oversee global program delivery with emphasis on enhancing employee experience.
• Establish Standard Operating Procedures (SOPs) for the account.
• Hire top talent for all account roles.
• Create actionable career development plans for direct reports.
• Advance the organization's diversity and inclusion priorities.

Skills

Executive leadership

Budget management

Hiring and training

Stakeholder relationships

Global account planning

Employee experience

Diversity and inclusion

Education

Bachelor's degree

MBA or advanced studies

Job description

For our client, we are seeking a Account Director to join the team of a leader in the Real Estate & Construction space.

This role will lead a strategic global account and serve as the primary point of contact for senior stakeholders. The position is focused on delivering high-quality facility management solutions, strengthening client partnerships, and driving account growth across a complex portfolio. It also plays a central role in improving employee experience, team performance, and operational consistency.

Location: Sunnyvale, CA - US based candidates only, no visa sponsorship available

Compensation: $225,000 – $250,000 annually

Responsibilities

• Create and execute a global account plan focused on exceeding client expectations
• Articulate value propositions to drive global account growth
• Develop and maintain trusted advisor relationships with key stakeholders
• Oversee global program delivery with emphasis on enhancing employee experience
• Establish Standard Operating Procedures (SOPs) for the account
• Hire top talent for all account roles
• Create actionable career development plans for direct reports
• Advance the organization's diversity and inclusion priorities

Qualifications

• 10+ years of executive leadership experience in Facility Management and Commercial Real Estate
• Demonstrated success in driving global employee experience programs
• Expertise in developing outsourced Integrated Facility Management solutions for Fortune 500 companies
• Experience in hiring, training, and retaining large teams of 100+ in client service roles
• Proven budget management skills
• Bachelor's degree required; MBA or advanced studies preferred

Benefits

• 401(k) plan with matching contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

Our client is an equal opportunity employer.