Glasses Retail Sales Supervisor — Customer Experience Lead

Warby Parker in; Illinois; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Paid holidays

Paid time off

Employee Stock Purchase Plan

Free eyewear

Job summary

Warby Parker in Willowbrook, IL is seeking a self-motivated Sales Supervisor to deliver remarkable customer experiences on the sales floor. You will lead front-of-house operations, share the brand story, and participate in process improvements when a manager isn’t present.

You’ll bring retail leadership experience, strong interpersonal skills, and a go-getter spirit to drive sales, foster an inclusive team culture, and ensure outstanding service for every guest.

Qualifications

• Retail experience at a customer-focused company
• Management exposure for 6+ months
• Excellent interpersonal and communication skills
• Ability to stay composed under pressure
• Entrepreneurial and proactive mindset
• Team player with a positive energy

Responsibilities

• Lead the selling on the floor and front-of-house operations when a manager isn't present
• Communicate Warby Parker's values and brand philosophy to customers
• Provide exceptional product knowledge and thoughtful style advice
• Contribute to process ideation and improvements
• Open and close the store
• Help foster an inclusive culture with respect for customers and colleagues
• Lead team touch-bases and on-floor leadership during shifts

Job description

Warby Parker in Willowbrook, IL is seeking a self-motivated Sales Supervisor to deliver remarkable customer experiences on the sales floor. You will lead front-of-house operations, share the brand story, and participate in process improvements when a manager isn’t present.

You’ll bring retail leadership experience, strong interpersonal skills, and a go-getter spirit to drive sales, foster an inclusive team culture, and ensure outstanding service for every guest.