German Travel Customer Support Agent (Remote)

Employers from Greece; United States; Remote; USD 31,000 - 40,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonuses

Meal Vouchers

Health care benefits and discounts

Continuous Training

Relocation package

Job summary

apply2day is partnering with Booking.com to hire a German-Speaking Travel Customer Service Agent in Athens, remotely. You will support travelers and accommodation partners worldwide, resolving inquiries across phone, email, and chat while upholding high service standards.

Fluency in German and English is required, with strong problem-solving and communication skills. The role includes relocation options for abroad candidates, plus a competitive compensation package and ongoing training.

Qualifications

• Fluency in German and English (verbal and written).
• Strong computer and multitasking skills.
• Excellent problem-solving and communication abilities.

Responsibilities

• Handle incoming customer and partner queries via phone, email, and chat in German and English.
• Assist with reservations, cancellations, modifications, and travel-related issues.
• Provide guidance on platform tools, policies, and procedures.

Skills

German

English

Computer skills

Multitasking

Communication

Problem-solving

Job description

apply2day is partnering with Booking.com to hire a German-Speaking Travel Customer Service Agent in Athens, remotely. You will support travelers and accommodation partners worldwide, resolving inquiries across phone, email, and chat while upholding high service standards.

Fluency in German and English is required, with strong problem-solving and communication skills. The role includes relocation options for abroad candidates, plus a competitive compensation package and ongoing training.