German-Speaking Travel Support Agent - Relocation to Greece

Employers from Greece; United States; Teletrabalho; USD 23 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully Paid Relocation Package

Private Health Insurance

2 Extra Salaries Per Year

Monthly Performance Bonus

Resumo da oferta

Mercier Consultancy in Greece is seeking a German-speaking customer support specialist to assist Booking.com customers. You will handle inquiries via phone, email, and chat, help with bookings, modifications and cancellations, and log interactions in internal systems.

Relocation is available with a fully paid package; the role offers a competitive monthly salary, a monthly performance bonus, private health insurance, and extra salaries per year, with a chance to grow in an international

Qualificações

• German language proficiency at C1/C2, with strong English.
• Experience delivering customer support by phone, email, and chat.
• Ability to document interactions in internal systems.

Responsabilidades

• Provide professional customer support to German-speaking customers via phone, email, and chat.
• Assist customers with booking inquiries, modifications, cancellations, and general account-related questions.
• Accurately document customer interactions in internal systems.

Conhecimentos

German (C1/C2)

Customer service

Documentation in systems

Descrição da oferta de emprego

Mercier Consultancy in Greece is seeking a German-speaking customer support specialist to assist Booking.com customers. You will handle inquiries via phone, email, and chat, help with bookings, modifications and cancellations, and log interactions in internal systems.

Relocation is available with a fully paid package; the role offers a competitive monthly salary, a monthly performance bonus, private health insurance, and extra salaries per year, with a chance to grow in an international