French Customer Advisor for High-End Home Appliances

Employers from Greece; United States; Remote; USD 31,000 - 44,000; Full time

Benefits offered by this job

Remote work from Greece

Relocation support

Private medical insurance

14 salaries per year

Career growth opportunities

Contract: Fixed-term

Job summary

spekit is seeking a French Customer Support Representative to assist French-speaking customers from a fully remote role based in Greece. You will handle chat and phone inquiries, troubleshoot issues, and deliver a personalized customer experience.

You will work with an international team, benefit from relocation support and a competitive, 14-pay yearly compensation package, and have strong growth opportunities within a leading household appliances company.

Qualifications

• Native or bilingual French required.
• Advanced English language skills.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Proven problem-solving and analytical abilities.
• Strong computer literacy and technical aptitude.
• EU Passport holder beneficial for relocation support.

Responsibilities

• Provide prompt customer support via chat and phone.
• Address inquiries, including how-to questions and troubleshooting.
• Build strong relationships with customers through personalized support.
• Identify opportunities to improve processes and customer satisfaction.

Skills

French language

English language

Customer service

Communication skills

Problem solving

Remote work capability

Job description

at speakit

Are you a fluent French speaker with exceptional communication and problem-solving skills? Do you thrive in a remote work environment?

We are seeking a highly motivated and customer-oriented French Customer Support Representative to join our team at a leading household appliances company. In this role, you will provide exceptional support to French-speaking customers from the comfort of your home in Greece.

Responsibilities

• Provide prompt and efficient customer support via chat and phone.
• Accurately and effectively address customer inquiries, including how-to questions and troubleshooting technical issues.
• Build strong customer relationships by delivering an exceptional and personalized support experience.
• Contribute to continuous process improvement and identify opportunities for enhancing customer satisfaction.

Requirements

• Native or bilingual proficiency in French.
• Advanced English language skills.
• Excellent communication and interpersonal skills, with a strong customer-centric approach.
• Proven problem-solving and analytical skills.
• Strong computer literacy and technical aptitude.
• Being based in Greece or being willing to relocate
• EU Passport holder (essential for relocation support).
• Ability to work independently and proactively in a remote environment.

Benefits

• Competitive monthly salary and attractive performance-based bonuses.
• 14 monthly salaries per year.
• Fully remote work from anywhere in Greece.
• Comprehensive relocation support for international candidates, including:
  • Flight ticket to Greece
  • 2-week accommodation
  • Airport pick-up and drop-off
• Private medical insurance for employee well-being.
• Opportunities for professional development within a dynamic and supportive team.
• Excellent career growth prospects with a global industry leader.
• Fixed-term employment contract.