Geriatric Primary Care Admin Coordinator — Patient Care Ops

Zohorecruit; Pennsylvania; On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Life and disability insurance

Flexible spending account

Paid time off

Job summary

The Staff Pad has partnered with a Lawrence, MA-based geriatric primary care practice to recruit a Medical Administrative Coordinator who will serve as the welcoming first point of contact for patients and caregivers. You will support scheduling, care coordination, preventive-care follow-up, and accurate documentation to keep daily operations running smoothly.

In this role you’ll collaborate with clinicians and care teams to ensure timely appointments, manage patient portal navigation, and help

Qualifications

• High school diploma or equivalent required.
• Medical assistant training or certification preferred.
• Previous medical office or healthcare experience required.
• Geriatric care experience strongly preferred.
• Familiarity with electronic health record (EHR) systems.

Responsibilities

• Schedule and confirm wellness visits, follow-ups, home visits, and transition-of-care appointments
• Make reminder calls and send electronic notifications
• Coordinate specialty referrals and help ensure timely appointments
• Assist patients and caregivers with patient portal navigation
• Monitor preventive-care gaps, including screenings and immunizations
• Proactively outreach to patients to help close care gaps
• Track risk-adjustment diagnoses and flag follow-up needs for the clinical team
• Welcome patients, answer calls, and respond to inquiries with professionalism
• Relay messages promptly and support a positive patient experience
• Scan and accurately index labs, consult notes, and hospital or ED reports into the EHR
• Support EMR document management and efficient patient flow
• Coordinate with clinicians, medical assistants, and care coordinators
• Assist with meeting coordination, note-taking, and follow-up tasks
• Provide day-to-day administrative support to keep practice operations running smoothly

Skills

Medical office experience

Geriatric care experience

EHR familiarity

Spanish language skills

Education

High school diploma

Medical assistant training or certification

Job description

The Staff Pad has partnered with a Lawrence, MA-based geriatric primary care practice to recruit a Medical Administrative Coordinator who will serve as the welcoming first point of contact for patients and caregivers. You will support scheduling, care coordination, preventive-care follow-up, and accurate documentation to keep daily operations running smoothly.

In this role you’ll collaborate with clinicians and care teams to ensure timely appointments, manage patient portal navigation, and help