Medical Administrative Coordinator – Geriatric Primary Care
- Work Experience Previous medical office or healthcare experience required
- City Lawrence
- State/Province Massachusetts
- Country United States
Job Description
The Staff Pad is proud to partner with a leading healthcareorganization in Lawrence, MA, to recruit an Geriatric Primary CareAdministrative Coordinator to serve as a welcoming first point of contact forpatients and caregivers while helping keep daily practice operations runningsmoothly.
In this role, you’ll support scheduling, care coordination,preventive-care follow-up, and accurate documentation, allowing our cliniciansto focus on what matters most—providing high-quality, compassionate care toolder adults.
Schedule: Full-Time
What You’ll Do
Key Responsibilities
- Schedule and confirm wellness visits, follow-ups,home visits, and transition-of-care appointments
- Make reminder calls and send electronicnotifications
- Coordinate specialty referrals and help ensuretimely appointments
- Assist patients and caregivers with patient portalnavigation
- Monitor preventive-care gaps, including screeningsand immunizations
- Proactively outreach to patients to help closecare gaps
- Track risk-adjustment diagnoses and flag follow-upneeds for the clinical team
- Welcome patients, answer calls, and respond toinquiries with professionalism
- Relay messages promptly and support a positivepatient experience
- Verify insurance and review intake paperwork
- Scan and accurately index labs, consult notes, andhospital or ED reports into the EHR
- Support EMR document management and efficientpatient flow
- Coordinate with clinicians, medical assistants,and care coordinators
- Assist with meeting coordination, note-taking, andfollow-up tasks
- Provide day-to-day administrative support to keeppractice operations running smoothly
What We Are Looking For
Education and Experience
- High school diploma or equivalent required
- Medical assistant training or certificationpreferred
- Previous medical office or healthcare experiencerequired
- Geriatric care experience strongly preferred
- Familiarity with electronic health record (EHR)systems
Additional Skills and Attributes
- Strong organization, accuracy, and follow-through
- Excellent and compassionate communication skills
- Empathy and patience when working with olderadults and caregivers
- Understanding of primary care, preventive care,and basic insurance processes or willingness to learn
- Spanish-speaking skills are a plus
What You Can Expect
- A supportive team of clinicians, nurses,medical assistants, and care coordinators
- Respectful, team-oriented environment where yourideas and contributions are valued
- Opportunities to grow professionally and make ameaningful impact on patient care
- Competitive salary and comprehensive healthbenefits
- Life and disability insurance
- Flexible spending account with annual employercontribution
- Employee assistance program
- Paid time off, sick time, and holiday pay
- 401(k) plan