Remote Geriatric Care Coordinator - Primary Care Team Lead

Pine Park Health, Inc.; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) retirement plan

PTO and Sick Leave

Parental leave

Job summary

Pine Park Health is seeking a detail-oriented Primary Care Coordinator to manage a patient panel of 500–600 in a geriatric primary care setting. You’ll coordinate care, triage urgent needs, and maintain HIPAA-compliant documentation in our EMR.

Expect real-time decision-making for medically complex seniors, with on-call shifts and remote work possibilities. Collaboration with families, facility staff, and providers is essential to ensure timely referrals and high-quality care.

Qualifications

• 2+ years of direct patient care experience in a clinical setting
• Experience in healthcare coordination, patient services, or clinical operations
• Geriatric, Medicare Advantage, or value-based care experience strongly preferred
• Strong triage and prioritization skills in high-volume, real-time environments
• Proficiency with EMR/EHR systems and healthcare technology platforms
• Exceptional communication skills across diverse stakeholders (patients, families, physicians, facility leadership)
• Self-directed and accountable; able to work independently in a remote setting
• Available for on‑call shifts: approx. 5 overnight/weekend shifts per rotation
• Remote work setup: reliable high-speed internet and HIPAA-compliant workspace
• Regulatory compliance: no exclusions/debarments with OIG/CMS/Federal Health Care Programs

Responsibilities

• Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel
• Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time
• Maintain accurate, compliant patient documentation within our EMR system
• Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication
• Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment
• Participate in after-hours on-call rotation to support continuity of care
• Contribute to quality improvement initiatives and operational efficiency projects

Skills

Patient care

Care coordination

Geriatric care

EMR/EHR proficiency

Communication

Tools

EMR/EHR systems

Job description

Pine Park Health is seeking a detail-oriented Primary Care Coordinator to manage a patient panel of 500–600 in a geriatric primary care setting. You’ll coordinate care, triage urgent needs, and maintain HIPAA-compliant documentation in our EMR.

Expect real-time decision-making for medically complex seniors, with on-call shifts and remote work possibilities. Collaboration with families, facility staff, and providers is essential to ensure timely referrals and high-quality care.