Remote CMA - Geriatric Care Coordinator

Pine Park Health; Phoenix (AZ); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Flexible spending account

401(k) plan

PTO & Sick Leave

Parental leave

Wellness stipend

Cell phone stipend

Job summary

Pine Park Health is seeking a Certified Medical Assistant to serve as the Remote Primary Care Coordinator for a geriatric patient panel. You will manage real-time coordination, triage urgent needs, and maintain documentation in our EMR system.

You will lead onboarding, schedule follow-ups, and participate in after-hours on-call rotations to ensure continuity of care for vulnerable seniors across assigned communities.

Qualifications

• 2+ years direct patient care in a clinical setting (MA, LVN/LPN, CNA, PCT, or similar).
• Experience in healthcare coordination, patient services, or clinical operations.
• Geriatric, Medicare Advantage, or value-based care experience strongly preferred.
• Strong triage and prioritization skills in high-volume real-time environments.
• Proficiency with EMR/EHR systems and healthcare technology platforms.
• Exceptional communication across patients, families, physicians, and facility leadership.
• Self-directed and able to work independently in a remote setting.
• Available for on-call shifts (overnight and/or weekend).
• Remote work setup with reliable HIPAA-compliant workspace.

Responsibilities

• Serve as the primary point of contact for patients, families, facility partners, and providers across your assigned patient panel.
• Triage and prioritize urgent care requests, STAT tasks, and time-sensitive clinical communications in real time.
• Maintain accurate, compliant patient documentation within our EMR system.
• Proactively manage appointment scheduling, follow-up care, and interdisciplinary communication.
• Lead new patient onboarding, ensuring each patient is contacted and scheduled within 24 hours of enrollment.
• Participate in after-hours on-call rotation to support continuity of care.
• Contribute to quality improvement initiatives and operational efficiency projects.

Skills

Patient care

Communication

EMR/EHR proficiency

Self-directed

On-call readiness

Education

Certified Medical Assistant (CMA)

Tools

EMR/EHR systems

Job description

Pine Park Health is seeking a Certified Medical Assistant to serve as the Remote Primary Care Coordinator for a geriatric patient panel. You will manage real-time coordination, triage urgent needs, and maintain documentation in our EMR system.

You will lead onboarding, schedule follow-ups, and participate in after-hours on-call rotations to ensure continuity of care for vulnerable seniors across assigned communities.