Medical Administrative Coordinator – Geriatric Primary Care

thestaffpad; Lawrence (MA); In loco; USD 42.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Life and disability insurance

FSA with employer contributions

Employee assistance program

Paid time off & holidays

401(k) plan

Descrizione del lavoro

The Staff Pad is partnering with a leading healthcare organization in Lawrence, MA to recruit a Geriatric Primary Care Administrative Coordinator who greets patients and caregivers and keeps daily office operations running smoothly.

You will support scheduling, care coordination, preventive-care follow-up, and accurate documentation to allow clinicians to focus on high-quality care for older adults.

Competenze

• High school diploma or equivalent required.
• Medical assistant training or certification preferred.
• Experience in a medical office or healthcare setting required.
• Geriatric care experience strongly preferred.
• Familiarity with electronic health record (EHR) systems.

Mansioni

• Schedule and confirm wellness visits, follow-ups, home visits, and transition-of-care appointments.
• Make reminder calls and send electronic notifications.
• Coordinate specialty referrals and help ensure timely appointments.
• Assist patients and caregivers with patient portal navigation.
• Monitor preventive-care gaps, including screenings and immunizations.

Conoscenze

Organization

Communication

Empathy

Care basics

Formazione

High school diploma or equivalent

Medical assistant training or certification

Healthcare experience

Geriatric care experience

EHR familiarity

Strumenti

EHR systems

Descrizione del lavoro

The Staff Pad is proud to partner with a leading healthcare organization in Lawrence, MA, to recruit an Geriatric Primary Care Administrative Coordinator to serve as a welcoming first point of contact for patients and caregivers while helping keep daily practice operations running smoothly. In this role, you’ll support scheduling, care coordination, preventive-care follow-up, and accurate documentation, allowing our clinicians to focus on what matters most—providing high-quality, compassionate care to older adults.

Schedule: Full-Time

What You’ll Do Key Responsibilities

• Schedule and confirm wellness visits, follow-ups, home visits, and transition-of-care appointments
• Make reminder calls and send electronic notifications
• Coordinate specialty referrals and help ensure timely appointments
• Assist patients and caregivers with patient portal navigation
• Monitor preventive-care gaps, including screenings and immunizations
• Proactively outreach to patients to help close care gaps
• Track risk-adjustment diagnoses and flag follow-up needs for the clinical team
• Welcome patients, answer calls, and respond to inquiries with professionalism
• Relay messages promptly and support a positive patient experience
• Verify insurance and review intake paperwork
• Administer patient screening questionnaires
• Scan and accurately index labs, consult notes, and hospital or ED reports into the EHR
• Maintain accurate, up-to-date patient records
• Support EMR document management and efficient patient flow
• Coordinate with clinicians, medical assistants, and care coordinators
• Assist with meeting coordination, note-taking, and follow-up tasks
• Provide day-to-day administrative support to keep practice operations running smoothly

What We Are Looking For

Education and Experience

• High school diploma or equivalent required
• Medical assistant training or certification preferred
• Previous medical office or healthcare experience required
• Geriatric care experience strongly preferred
• Familiarity with electronic health record (EHR) systems

Additional Skills and Attributes

• Strong organization, accuracy, and follow-through
• Excellent and compassionate communication skills
• Empathy and patience when working with older adults and caregivers
• Understanding of primary care, preventive care, and basic insurance processes or willingness to learn
• Current valid driver’s license
• Spanish-speaking skills are a plus

What You Can Expect

• A supportive team of clinicians, nurses, medical assistants, and care coordinators
• Respectful, team-oriented environment where your ideas and contributions are valued
• Opportunities to grow professionally and make a meaningful impact on patient care
• Competitive salary and comprehensive health benefits
• Life and disability insurance
• Flexible spending account with annual employer contribution
• Employee assistance program
• Paid time off, sick time, and holiday pay
• 401(k) plan