Geriatric Medical Assistant – Center Float & Patient Care

Archwell-Health-; Charlotte (NC); On-site; USD 34,000 - 44,000; Full time

Job summary

ArchWell Health is seeking a Medical Assistant to function as a Center Float, providing flexible front-office and direct patient care support across centers. You will assist with intake, vital signs, basic exams, and EMR documentation while ensuring a compassionate, patient-centered experience.

This role collaborates with PCPs and care teams, supports referrals, and helps maintain smooth center operations; BLS certification and EMR experience are preferred.

Qualifications

• High school diploma or equivalent required.
• Graduate of a nationally accredited Medical Assistant program or comparable training.
• BLS for Healthcare Providers required.
• EClinicalWorks or similar EMR experience preferred.
• Experience working with geriatric patients is a plus.

Responsibilities

• Greet and check in members; ensure a seamless check-in process.
• Schedule appointments and coordinate referrals for a multi-disciplinary care team.
• Update member information in the EMR system.
• Request and upload medical records to the EMR system.
• Conduct intake, record vital signs, take patient history, and assist with examinations.
• Communicate patient needs to PCPs and other clinicians as needed.
• Assist with front-office tasks, including calls and message handling.
• Change dressings, apply bandages, and perform basic first aid under supervision.
• Maintain OSHA compliance and complete proper documentation.
• Assist with center events as needed.

Skills

Emotional intelligence

Communication

Critical thinking

Flexibility

Teamwork

Customer service

Medical terminology

Multi-tasking

Education

High school diploma

Medical Assistant program or equivalent

BLS for Healthcare Providers

EClinicalWorks EMR experience

Experience with geriatric patients (plus)

Tools

EClinicalWorks

Microsoft Office

Job description

ArchWell Health is seeking a Medical Assistant to function as a Center Float, providing flexible front-office and direct patient care support across centers. You will assist with intake, vital signs, basic exams, and EMR documentation while ensuring a compassionate, patient-centered experience.

This role collaborates with PCPs and care teams, supports referrals, and helps maintain smooth center operations; BLS certification and EMR experience are preferred.