Medical Assistant (Float) - Patient Care & Front Desk

ArchWell Health; Little Rock (AR); On-site; USD 22,000 - 28,000; Full time

Job summary

ArchWell Health is seeking a Medical Assistant – Internal Float (MA-Float) to support our senior patients across clinics. The role may perform front office tasks or direct patient care depending on local needs, assisting the PCP day-to-day and improving care efficiency.

The MA-Float will greet patients, take vitals, schedule referrals, and handle EMR documentation while maintaining a compassionate, compliant, and efficient patient experience in a welcoming setting.

Qualifications

• High school diploma or GED required.
• Graduation from an accredited Medical Assistant program or equivalent healthcare vocational training.
• Minimum 1 year work experience as a Medical Assistant preferred.
• 6+ months phlebotomy experience is highly desired.
• BLS for Healthcare Providers required.
• EClinicalWorks or similar EMR experience.
• Experience working with geriatric patients is a plus.

Responsibilities

• Welcome members upon arrival and help them feel safe and at home, navigating through a seamless and clear check-in process.
• Schedule appointments and coordinate referrals for a multi-disciplinary care team.
• Update member information in the electronic medical records system.
• Request medical records and upload documentation to electronic medical records system.
• Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings.
• Critically listen and engage with patients throughout appointments and report changes to PCP or specialists.
• Perform front-office tasks and manage patient phone calls, messages, and routing as needed.
• Change dressings, apply bandages and perform first aid procedures under physician supervision.
• Ensure OSHA compliance and maintain accurate, ethical documentation at all times.
• Assist with center events as needed.

Skills

Emotional intelligence

Customer-oriented

Communication

Critical thinking

Problem solving

Analytical software

MS Office

Flexibility

Team collaboration

Multitasking

Education

High school diploma or GED

Medical Assistant program graduate

BLS certification

Tools

EClinicalWorks EMR

Microsoft Office Suite

Job description

ArchWell Health is seeking a Medical Assistant – Internal Float (MA-Float) to support our senior patients across clinics. The role may perform front office tasks or direct patient care depending on local needs, assisting the PCP day-to-day and improving care efficiency.

The MA-Float will greet patients, take vitals, schedule referrals, and handle EMR documentation while maintaining a compassionate, compliant, and efficient patient experience in a welcoming setting.