Genetic Counseling Support Specialist

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 72,379,000 - 103,499,000; Full time

Job summary

Mass General Brigham is seeking a Genetic Counseling Assistant to provide specialized support to the genetic counseling team and program physicians. The role focuses on coordinating care for patients and families, managing patient lists, and supporting prenatal counseling services.

The position requires 1–2 years of healthcare experience and a Bachelor’s degree in biology or genetics preferred. Strong communication and organizational skills are essential for collaboration with providers,

Qualifications

• Education Bachelor’s Degree in Biology or Genetics preferred
• Can this role accept experience in lieu of a degree? No
• Licenses and Credentials None required
• Experience 1–2 years of experience working with patients, in a medical office, or in a healthcare-related setting preferred
• Knowledge, Skills and Abilities Knowledge of medical terminology, medical records, test requisitions, and pathology reports
• Familiarity with community resources available to support patients and families
• Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
• Excellent verbal and written communication skills
• Empathetic, patient-focused approach with strong customer service skills
• Ability to collaborate effectively with patients, families, providers, laboratories, and members of the care team

Responsibilities

• Manage established genetics patient lists and monitor the status of pending clinical workups
• Review schedules to identify patients who may benefit from prenatal genetic counseling and coordinate communication between referring providers and the genetic counseling team
• Support the development, implementation, and ongoing coordination of reproductive genetic counseling services
• Collaborate with laboratories, genetic counselors, clinicians, and other partners to coordinate genetic testing, track results and delays, facilitate referrals, and support sample collection
• Build and maintain positive, collaborative relationships with patients, families, providers, and other members of the care team
• Contribute to research initiatives, educational programs, and other projects that support the advancement of genetic counseling services

Skills

Medical terminology knowledge

Organizational skills

Verbal and written communication

Patient-focused care

Team collaboration

Education

Bachelor’s Degree in Biology or Genetics preferred

Job description

Mass General Brigham is seeking a Genetic Counseling Assistant to provide specialized support to the genetic counseling team and program physicians. The role focuses on coordinating care for patients and families, managing patient lists, and supporting prenatal counseling services.

The position requires 1–2 years of healthcare experience and a Bachelor’s degree in biology or genetics preferred. Strong communication and organizational skills are essential for collaboration with providers,