Generator Field Technician – Home Backup Power

generator-supercenter-careers; Riverdale (UT); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental and vision

401K Matching (after 6 months of emolp

Company work truck is provided

Voluntary Life Insurance

Short and Long Term Disability

Positive work environment

Pay commensurate with experience

Job summary

Generator Service Technician in Utah will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using our company-supplied vehicle, you will travel to customers’ residences to perform repair work and preventative maintenance on whole home standby generators.

You will communicate directly with customers, using verbal and written skills, and apply your mechanical and electrical knowledge to troubleshoot and repair.

Qualifications

• High school diploma or equivalent; Electrical certification a plus.
• Strong customer service and communication skills (verbal and written).
• Problem-solving, organization, and decision-making skills.
• Ability to work independently, demonstrating initiative.
• Physically able to perform job duties including bending, stooping, climbing ladders, pulling, grasping, and walking on uneven surfaces.

Responsibilities

• Technicians will be provided with a daily workload of service/maintenance calls to perform on the Generac generators.
• Ability to drive company vehicles safely to/from customer’s residence within and surrounding area / job site.
• Communicate directly with customers regarding arrival, work being performed, issues resolved, etc.
• Inspect, troubleshoot, repair, and perform maintenance on the customer’s home generator.
• Follow technical instruction manuals, diagrams, blueprints, and procedures.
• Test, troubleshoot, and operate automatic transfer switches.
• Document services that are performed using an electronic software system.
• Adhere to all safety practices and requirements.
• Fill out all paperwork and document maintenance work that was completed.
• Qualified technicians will perform diagnostics and repairs on backup power systems.

Skills

Customer service

Communication

Problem-solving

Independent work

Safety awareness

Education

High school diploma or equivalent

Electrical certification

Job description

Generator Service Technician in Utah will consult with the Service Manager to plan their work and travel schedule in the surrounding area. Using our company-supplied vehicle, you will travel to customers’ residences to perform repair work and preventative maintenance on whole home standby generators.

You will communicate directly with customers, using verbal and written skills, and apply your mechanical and electrical knowledge to troubleshoot and repair.