General Manager, Warehouse Operations & Strategy

DHL Supply Chain; Lockbourne (OH); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Stock Purchase Plan

General Bonus Plan

401K

PTO

Job summary

DHL Supply Chain is seeking a General Manager I to lead our warehouse operations across a national footprint. You will drive strategic improvements, set safety standards, and coach a large team to achieve operational excellence.

You will own P&L responsibilities, optimize processes with WMS and automation, and maintain strong customer relationships while ensuring cost-effective service delivery. An emphasis on collaboration and continuous improvement marks this leadership role.

Qualifications

• 5+ years managerial/supervisory experience.
• 2+ years in supply chain, warehousing or distribution.
• Experience in 3PL/Contract Logistics preferred.
• Staff management experience required.
• P&L management preferred.
• Project management preferred.
• Bachelor’s degree or equivalent preferred.
• WMS experience preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Skills

Staff management

Leadership

Education

Bachelor’s degree or equivalent

Tools

WMS

Job description

DHL Supply Chain is seeking a General Manager I to lead our warehouse operations across a national footprint. You will drive strategic improvements, set safety standards, and coach a large team to achieve operational excellence.

You will own P&L responsibilities, optimize processes with WMS and automation, and maintain strong customer relationships while ensuring cost-effective service delivery. An emphasis on collaboration and continuous improvement marks this leadership role.