General Manager, Warehouse Operations & Strategic Leadership

DHL Supply Chain; Glendale (AZ); On-site; Confidential; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Prescription coverage

Discounted stock purchase

General Bonus Plan

401K

Generous PTO

Job summary

DHL Supply Chain is seeking a General Manager II to oversee warehouse operations, develop strategic processes, and drive performance. You will lead a team of managers and staff, ensure safety and efficiency, and optimize inventory and workflows using WMS and automation.

The role emphasizes strong customer relations and P&L accountability within a large, global contract logistics network. This position demands strategic leadership, cost management, and a commitment to continuous improvement

Qualifications

• 5+ years managerial/supervisory experience.
• 2+ years in a supply chain, warehousing or distribution environment.
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Skills

Leadership

Staff management

P&L management

Project management

Strategic thinking

Education

Bachelor’s degree or equivalent

Tools

Warehouse Management Systems (WMS)

Job description

DHL Supply Chain is seeking a General Manager II to oversee warehouse operations, develop strategic processes, and drive performance. You will lead a team of managers and staff, ensure safety and efficiency, and optimize inventory and workflows using WMS and automation.

The role emphasizes strong customer relations and P&L accountability within a large, global contract logistics network. This position demands strategic leadership, cost management, and a commitment to continuous improvement