General Manager, Warehouse Operations & Strategy

DHL Supply Chain; Taylor (Lackawanna County); On-site; Confidential; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

401K

PTO

Job summary

DHL Supply Chain seeks a General Manager I to lead national warehouse operations, driving efficiency, cost control, and strategic process improvements across the network. You will oversee a diverse team, develop safe, productive environments, and report on performance to guide decisions.

The role requires extensive leadership experience in warehousing or distribution, with a focus on customer relationships and continuous improvement. Competitive salary and strong benefits accompany this position.

Qualifications

• 5+ years managerial/supervisory experience.
• 2+ years in a supply chain, warehousing or distribution environment.
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred.
• Staff management, required.
• P&L management, preferred.
• Project management, preferred.
• Bachelor’s degree or equivalent, preferred.
• Warehouse Management Systems (WMS) experience, preferred.

Responsibilities

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Skills

Leadership

Strategic planning

Warehouse operations

Education

Bachelor’s degree or equivalent

Tools

WMS

Job description

DHL Supply Chain seeks a General Manager I to lead national warehouse operations, driving efficiency, cost control, and strategic process improvements across the network. You will oversee a diverse team, develop safe, productive environments, and report on performance to guide decisions.

The role requires extensive leadership experience in warehousing or distribution, with a focus on customer relationships and continuous improvement. Competitive salary and strong benefits accompany this position.