General Manager, Vision Care Clinic - Growth & Experience

MyEyeDr.; Greensboro (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonuses & Commission

Medical & Dental benefits

Vision coverage

401(k) match

PTO & Holidays

Job summary

MyEyeDr. in Greensboro, NC is seeking a General Manager to lead a patient-centered eyecare office. You will drive KPI performance, manage P&L, develop your team, and partner with doctors and staff to deliver exceptional experiences.

This role requires strong leadership, retail/hospitality or healthcare management experience, and a servant leadership style focused on results and growth.

Qualifications

• Undergraduate degree or relevant years of experience in a management position (Retail/Hospitality strongly preferred)
• 2+ years in a leadership facing role serving as the main decision maker
• Experience leading two or more employees to help achieve sales and operational objectives
• Experience driving business and sales operations in a complex, customer-facing, fast-paced environment

Responsibilities

• Build and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and development
• Have direct responsibility for financial success of your office through managing behaviors that drive KPI performance
• Collaborate with doctor(s), home office support, and associate members to provide seamless patient experience
• Deliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team members
• Maximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availability
• Lead Doctor of Optometry business partnership and on-going relationship
• Maintain HR policies and compliance to promote a productive and safe work environment to our team members and patients
• Lead performance and development in partnership with our District Manager for all team members
• Ensure our optical merchandise meets standards, patient requirements and requests

Skills

Team leadership

Recruitment & onboarding

KPI management

Customer experience leadership

Education

Undergraduate degree or relevant management experience

Job description

MyEyeDr. in Greensboro, NC is seeking a General Manager to lead a patient-centered eyecare office. You will drive KPI performance, manage P&L, develop your team, and partner with doctors and staff to deliver exceptional experiences.

This role requires strong leadership, retail/hospitality or healthcare management experience, and a servant leadership style focused on results and growth.