General Manager | Sales / Operations Manager

WellBiz Brands, Inc.; Carlsbad (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off (PTO)

401K with matching

Free massage, skincare & stretch

Job summary

Elements Massage® is seeking a dynamic Studio Manager to lead sales and operations for a wellness massage therapy studio. You will oversee guest experience, staff scheduling, reporting, and implement streamlined processes to grow revenue.

The role requires proven leadership, strong communication, customer-service focus, and the ability to manage priorities in a fast-paced environment; MindBody software experience a plus.

Qualifications

• Experience in management including but not limited to sales/operations leadership.
• Excellent leadership and ability to lead a team efficiently.
• Implement structure, policies, and procedures.
• Customer service oriented with strong communication skills.
• Ability to identify and solve problems, set goals, and delegate.
• Strong verbal and written communication; interpersonal skills.
• Must be an excellent organizer and problem solver with project management skills.
• Flexible days/hours with nights, weekends and holidays.

Skills

Leadership

Management Experience

Customer Service

Communication

Problem Solving

Organizational Skills

Team Training

Flexibility

MindBody

Tools

MindBody

Job description

Looking for a leadership position with growth opportunities in the Wellness industry? Elements Massage® is looking for a sales/operations manager to oversee sales and operations for a Massage Therapy wellness studio.

Elements Massage® Studio Manager Benefits

• Competitive pay and bonus structure
• Medical Insurance
• Paid Time Off (PTO)
• 401K with matching
• Free massage, skincare & stretch therapy services

Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following

• Experience in management including but not limited to experience as a sales manager, operations manager, and/or general manager.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Implement structure, policies, and procedures.
• Customer Service oriented
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• Competent trainer and motivator
• MindBody Software experience a plus

Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.