General Manager, Resort Operations & Guest Experience

Wyndham; Bend (OR); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits

401k with employer match

Paid time off

Parental leave

Wellness program

Job summary

Travel + Leisure Co. is seeking a General Manager for Resort Operations in Bend, Oregon. The role leads resort operations, ensures service standards, and drives financial performance in coordination with regional partners.

You will manage guest and owner relationships, oversee vendor coordination, and foster a high-performance team culture with a strong emphasis on ethics and integrity.

Qualifications

• 3–5 years of property vacation ownership or hotel management experience.
• Hospitality certifications preferred.
• Ability to lead, motivate, and develop teams.
• Strong financial and budgeting skills.

Responsibilities

• Oversee resort operations and ensure compliance with service standards.
• Manage P&L, budgeting, and financial forecasting with regional partners.
• Maintain positive relationships with guests, owners, vendors, and board members.
• Lead and develop associates with ethical leadership.

Skills

Leadership

Strategic thinking

Communication

Customer focus

Education

CMCA certification

CAM certification

Associate governance knowledge

Tools

Microsoft Office

Job description

Travel + Leisure Co. is seeking a General Manager for Resort Operations in Bend, Oregon. The role leads resort operations, ensures service standards, and drives financial performance in coordination with regional partners.

You will manage guest and owner relationships, oversee vendor coordination, and foster a high-performance team culture with a strong emphasis on ethics and integrity.