General Manager, Residential Home Services – P&L Leader

sitrepsllc; Orlando (FL); Sur place; USD 180 000 - 220 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Long-term incentive

On-site in Orlando

Résumé du poste

Confidential search in the Greater Orlando area seeks a General Manager to run a residential home services business, owning the P&L and leading the leadership team across multiple trades in one of the region's largest markets.

The role combines platform playbooks, hands-on leadership, and growth responsibility. You will drive revenue, margins, EBITDA targets, and oversee service and install operations while fostering a high-performance culture with frontline teams.

Qualifications

• Must have a track record of owning a P&L or running an operation where results were the measure of success.
• Led frontline teams and earned their trust in previous roles.
• Self-directed operator's instinct to find solutions, implement them, and verify results.
• Able to read and act on P&L data; identify leaks and close gaps.
• Bias to action with ownership mentality over mere reporting.
• Based in or willing to relocate to the Orlando area.

Responsabilités

• Full P&L ownership: revenue, gross margin, EBITDA, and growth targets.
• Oversee the service and install model: call booking, dispatch, technician productivity, ticket size, close rate, callbacks, and membership growth.
• Lead service and install managers, dispatchers, CSRs, and field technicians: hiring, coaching, and maintaining performance standards.
• Recruitment and retention of technicians in a competitive Florida labor market.
• Deploy platform playbooks and ensure adoption through rigorous SOPs and governance.
• Oversee licensing, permits, safety, and fleet across the service area.
• Forecasting, budgeting, and perf reviews with platform leadership.

Connaissances

P&L ownership

Leadership of frontline teams

Financial fluency

Ownership mentality

Description du poste

Confidential search in the Greater Orlando area seeks a General Manager to run a residential home services business, owning the P&L and leading the leadership team across multiple trades in one of the region's largest markets.

The role combines platform playbooks, hands-on leadership, and growth responsibility. You will drive revenue, margins, EBITDA targets, and oversee service and install operations while fostering a high-performance culture with frontline teams.