General Manager - Mobility Solutions Store Leader

Mobility Works; Charlotte (NC); On-site; USD 117,000 - 143,000; Full time

Job summary

MobilityWorks in Charlotte, NC seeks a General Manager to drive store operations and revenue, supervise sales and service teams, and uphold customer satisfaction. You will forecast sales, manage inventory with the support of regional managers, and align with corporate policies to support market expansion.

The role requires 2–3 years in sales management, strong communication, and proficiency with Microsoft Office and Salesforce; you will coach staff and ensure high standards across all customer

Qualifications

• 2–3 years of experience in sales management.
• Exceptional customer service skills and experience.
• Proficiency in Microsoft Office and technical aptitude.
• Demonstrated ability to work independently with minimal supervision.
• Strong computer skills with familiarity in Salesforce.

Responsibilities

• Supervise all facets of the store's operations, including consumer and commercial sales and service operations.
• Provide store performance reports using KPIs and Rhythm.
• Identify local market opportunities and execute localized marketing efforts.
• Recruit and retain qualified staff in collaboration with HR.
• Coach and mentor staff to improve effectiveness across roles.
• Maintain high standards of customer treatment and satisfaction.
• Oversee and promote sale of all company products and services across locations.

Skills

Sales management

Customer service

Independent work

Technical aptitude

Tools

Microsoft Office

Salesforce

Job description

MobilityWorks in Charlotte, NC seeks a General Manager to drive store operations and revenue, supervise sales and service teams, and uphold customer satisfaction. You will forecast sales, manage inventory with the support of regional managers, and align with corporate policies to support market expansion.

The role requires 2–3 years in sales management, strong communication, and proficiency with Microsoft Office and Salesforce; you will coach staff and ensure high standards across all customer